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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sunil Roberts John

Sunil Roberts John

September 28, 2024

5  out of  5
rating by Sunil Roberts John
"We have been with Travis' State Farm since 2021, and our experience has been excellent with no issues. Melena has been particularly helpful and provided great support."
We responded:
"Hi Sunil, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena loves what she does and loves taking care of her customers. We do everything we can to make sure he customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Praveen Sadasivam

Praveen Sadasivam

September 26, 2024

5  out of  5
rating by Praveen Sadasivam
"I have been using State farm insurance for the past two years and has been good experience. Melena helped me through the claim process without any hindrance and helped me in the process."
We responded:
"Hi Praveen, thank you for the 5-STAR review and allowing us to take care of your insurance needs. Yes Melena is awesome and makes sure folks are taken care of and helps anyway she can. Melena loves taking care of her clients and making them a priority. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Tiara Nickson

Tiara Nickson

September 26, 2024

5  out of  5
rating by Tiara Nickson
"OMG! I WAS LOGGED INTO MY BOYFRIENDS (COREY) GOOGLE ACCOUNT WHEN I WROTE THIS REVIEW.. EDIT: I PRAY FOR THE PATIENCE MELENA HAD WITH ME. SHE MADE THE PROCESS SO SMOOTH AND EASY. SHE ACTUALLY LISTENED TO ME AND GAVE ME THE BEST PRICE FOR FULL COVERAGE AFTER SEARCHING FOR 3 HOURS STRAIGHT AT THE DEALERSHIP. THE CUSTOMER SERVICE WAS BEYOND GREAT. ALSO THE OTHER LADY WAS A BIG HELP AS WELL I CAN’T REMEMBER HER NAME. I’M FULLY COVERED AND SATISFIED.. THIS WAS MEANT TO BE UNDER MY NAME AS I AM THE ONE WHO GOT ON MELENAS NERVES THAT DAY.. SHE NEVER CHANGED HER CALM HELPFUL TONE.. AND THE CRAZY THING IS I CALLED HER AGAIN THIS MORNING BEFORE EDITING MY REVIEW AND WE SHARED A GOOD LAUGH.. SHE’S THE BEST!! I’M VERY SATISFIED WITH HER GREAT CUSTOMER SERVICE AND EVEN HAPPIER TO BE INSURED WITH STATE FARM!!"
We responded:
"Hi Tiara, thank you for the 5-STAR review and allowing us to take care of your auto insurance needs. Love the review and your kind words. Yes, Melena is awesome and makes sure folks are taken care of and they understand their polices and that they are taken care of. Melena loves taking care of her clients and making them a priority. Welcome to the State Farm Family ; ) . If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Irma Villarreal

Irma Villarreal

September 24, 2024

5  out of  5
rating by Irma Villarreal
"Hola e estado con Travis Trainor Srate Farm por más de 10 años y estoy muy contenta con las tarifas que me ofrecen para mis seguros de carro de vida y casa muy agradecida por el buen Servicio que ofrecen me ayudan con todo lo que necesito. No creo poder cambiar de seguro pronto gracias por su ayuda para conmigo en especial ala Sra Melena excelente secretaria. Gracias nuevamente."
We responded:
"Hola irma, Gracias por la revisión de 5 estrellas y por permitirnos atender sus necesidades de seguro de automóvil, seguro de hogar y seguro de vida. Sí, Melena es increíble y un gran activo para la oficina. A Melena le encanta cuidar a sus clientes y hacer un esfuerzo adicional para brindar un excelente servicio al cliente. Si alguna vez nos necesita, llámenos, envíenos un correo electrónico, envíenos un mensaje de texto o visitenos sin cita previa. Estoy agradecido por grandes clientes como usted y espero cuidar de usted durante muchos años más. Gracias nuevamente de parte de todos nosotros en Travis Trainor State Farm, McKinney TX"
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maryj smith

September 24, 2024

5  out of  5
rating by maryj smith
"When I had my accident I wa well taken care of I didnt have to anything but file my claim."
We responded:
"Hi Mary, Thank You for the 5-Star review and allowing us to take care of your insurance needs. I love to hear that the claims process was smooth and easy to handle. We try to make it as easy as possible. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Rajeev Thakur

Rajeev Thakur

September 19, 2024

5  out of  5
rating by Rajeev Thakur
"I have worked extensively with Travis Trainor insurance company. The person I have dealt with is Melena Mesta. She and the whole office is incredible when it comes to customer service. I have never ended a phone call with them feeling anything but fully satisfied with my concerns."
We responded:
"Hi Rejeev, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is a great asset to the team and loves taking care of her clients. We do everything we can to make sure he customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Tracy Merino

Tracy Merino

September 18, 2024

5  out of  5
rating by Tracy Merino
"I have been with Travis and his team for over 5 years for my auto and now home insurance. They offer amazing customer service!"
We responded:
"Hi Tracy, thank you for the 5-Star review and allowing us to take care of your auto insurance and home insurance needs over the years. We have enjoyed taking care of you and the family and look forward to continue to to do so. If you need anything give us a call, email, text, or walk-in. I am thankful for great clients like yall. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Jose Sosa

Jose Sosa

September 18, 2024

5  out of  5
rating by Jose Sosa
"Great customer service and great help."
We responded:
"Hi Jose, thank you for the 5-Star review and allowing us to take care of your insurance needs over the years. We love taking care of our customers and providing great customer service to them. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of enrique muniz

enrique muniz

September 18, 2024

5  out of  5
rating by enrique muniz
"Excelente 👌 servicio de aseguranza"
We responded:
"Hi Enrique, thank you for the 5-Star review and allowing us to take care of your insurance needs over the years. We love taking care of our customers and providing great customer service to them. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Raul Lopez

Raul Lopez

September 18, 2024

5  out of  5
rating by Raul Lopez
"Travis and Melena have been absolutely wonderful to me and my family over the last few years. They have incredible rates and discounts that have greatly benefited my family and I especially When it comes to customer service. Melena is patient, precise, and very knowledgeable about the policies. They are awesome!"
We responded:
"Hi Raul, thank you for the 5-STAR review and allowing us to take care of your insurance needs. It is our top priority to give you all the options and discounts that you can qualify for. We enjoy educating our customers on what they are purchasing and making sure they understand all coverages. Yes Melena is awesome and makes sure folks are taken care of and they understand their polices. Melena loves taking care of her clients and making them a priority. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Kellie Richards

Kellie Richards

September 18, 2024

5  out of  5
rating by Kellie Richards
"Melena was AMAZING! She was very attentive and listened to my concerns. Thank you for all of your help. I really appreciate it."
We responded:
"Hi Kellie, thank you for the 5-STAR review and allowing us to take care of your insurance needs. Yes Melena is awesome and makes sure folks are taken care of and they understand their polices. Melena loves taking care of her clients and making them a priority. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of love church

love church

September 18, 2024

5  out of  5
rating by love church
"Melena customer service is very professional she is always willing to help with my policy changes I highly recommend Travis State Farm"
We responded:
" Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is awesome and a great asset to the office. Melena loves taking care of her clients and going the extra mile. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Isabel Miranda

Isabel Miranda

September 18, 2024

5  out of  5
rating by Isabel Miranda
"There are no words to describe Melena, she always goes the extra mile to assist us with any of our claims or questions about our policy. Melena never says always try’s to have a YES, answer."
We responded:
"Hi Isabel, Thank You for the 5-Star review and allowing us take care of your insurance needs all these years. Yes, Melena is awesome and always here to help. : ) Melena prides herself on taking care of customers and doing everything she can to take great care of them. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of donna kinney

donna kinney

September 18, 2024

4  out of  5
rating by donna kinney
"Great service"
We responded:
"Hi Donna, Thank You for the review and allowing us to take care of your insurance needs. We pride ourselves in providing great customer service to your customers. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Jessica Sandoval

Jessica Sandoval

September 16, 2024

5  out of  5
rating by Jessica Sandoval
"We love Melena and her team. Always very helpful, answers phone right away. We’ve been with State Farm for years and have never had a problem with them."
We responded:
"Hi Jessica, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is awesome and a great asset to the office. Melena loves taking care of her clients and going the extra mile. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of jhocman gomez

jhocman gomez

September 16, 2024

5  out of  5
rating by jhocman gomez
"I was looking for insurance that was affordable, also not too expensive. I talked to melena, and she was friendly and professional, i told her about my situation with the cars I have. They worked really quickly to find a policy that stay in our budget. Thanks for your help!"
We responded:
"Hi Jhocman, Thank You for the 5-Star review and allowing us to take care of your car insurance needs. Yes, Melena loves taking care of your customers and makes sure that everyone understands what they are purchasing and offer all available discounts.. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Oscar Villacorta

Oscar Villacorta

September 16, 2024

5  out of  5
rating by Oscar Villacorta
"I've been with State Farm, Travis Trainor office for many years, I have my Home and my cars coverage with them. Excellent customer service and very dedicated agents. Melena is my agent, she is very professional in everything related to my insurance. My daughter had an accident few years back and we received more than we've expected."
We responded:
"Hi Oscar, Thank You for the 5-Star review and allowing us to take care of your home insurance and auto insurance needs all these years.. Yes, Melena is awesome and always here to help. : ) Providing great customer service is always a top priority for us. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of RON STARK

RON STARK

September 13, 2024

5  out of  5
rating by RON STARK
"Grant was very helpful in getting my new policy’s set up"
We responded:
"Hi Ron, Thank you for the 5-star review and allowing us to take care of your insurance needs. Grant does a great job on being thorough and explaining all polices with customers. If you ever need us give us a call, email, text, or walk in. I look forward to taking care of yall moving forward and many years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX."
Profile photo of Cau Tran

Cau Tran

September 13, 2024

5  out of  5
rating by Cau Tran
"I recently switched to Travis's State Farm for my auto and home insurance needs, and I couldn't be happier with my decision. Their competitive rates and generous discounts for bundling policies have significantly reduced my insurance costs. What really stood out was the exceptional service I received from Melena during my home purchase. She went above and beyond to ensure I had the right coverage in place for the closing process, making an often stressful experience much smoother. Highly recommended!"
We responded:
"Hi Cau, Thank you for the 5-star review and allowing us to take care of your auto and home insurance needs. State Farm does a great job of offering generous discounts to help out our customers. Melena is great asset to the office as she is always going above and beyond to make sure our customers are taken care of and understand what they are purchasing. If you ever needs us give us a call, email, txt, or walk in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX."
Profile photo of carlos miranda

carlos miranda

September 12, 2024

5  out of  5
rating by carlos miranda
"Best State Farm Insurance office! I’ve been writhing with Travis and Melena for over 10+ years. I recommend you give them a call and have Melena help you with your auto and home coverage. 😎"
We responded:
"Hi Carlos, Thank You for the 5-Star review and allowing us to take care of your auto and home insurance needs all these years. Yes, Melena is a great asset to the team and loves taking care of her clients. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Linda Casarez

Linda Casarez

September 12, 2024

5  out of  5
rating by Linda Casarez
"Melena is so polite, professional, and always helpful! If ever I have questions about my policy or changes that need to be made, she's always available to assist me. I've been a loyal policy holder and never had a problem! Melena is very good at what she does."
We responded:
"Hi Linda, Thank You for the 5-Star review and allowing us to take care of your insurance needs all these years. Yes, Melena is awesome and always here to help. : ) Providing great customer service is always a top priority for us. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Daniela benitez

Daniela benitez

September 12, 2024

5  out of  5
rating by Daniela benitez
"Melena it’s awesome very professional and always answers all my questions about my car insurance"
We responded:
"Hi Daniela, Thank You for the 5-STAR review and allowing us to take care of your car insurance needs. Melena is great asset to the office and loves taking care of folks. Melena takes pride in being professional and taking the time to answer any and all questions. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Salvador Calzadilla

Salvador Calzadilla

September 11, 2024

5  out of  5
rating by Salvador Calzadilla
"Excellent customer service"
We responded:
"Hi Salvador, Thank You for the 5-STAR review and allowing us to take care of your insurance needs. We love taking care of our customers and take pride in providing excellent customer service. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Roland Smith

Roland Smith

September 10, 2024

5  out of  5
rating by Roland Smith
"Their office is always available when I call in to update my insurance. I had a breeze with repairing a chipped windshield on my new Truck with them as well."
We responded:
"Hi Roland, thank you for the 5-STAR review and allowing us to take care of your insurance needs. We love taking care of our folks and helping anyway possible when you need us. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Profile photo of Al Manuel Lopez

Al Manuel Lopez

September 9, 2024

5  out of  5
rating by Al Manuel Lopez
"Melena and Travis have been excellent when it comes to customer service with me. We have been with them for a few years now and I really recommend them. They always take care of our request and are great at communicating."
We responded:
"Hi Al, thank you for the 5-STAR review and allowing us to take care of your insurance needs. Yes Melena is awesome and makes sure folks are taken care of and they understand their polices. Melena loves taking care of her clients and making them a priority. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"