State Farm® Insurance Agent Travis Trainor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leslie Underwood
July 24, 2026
5
out of
5
rating by Leslie Underwood
"Great staff! Always helpful."
Debashis Ghosh
July 24, 2026
5
out of
5
rating by Debashis Ghosh
"If I have to write one sentence, then I would say Statefarm gives me peace of mind!
Sharing some details - I have auto insurance from Statefarm and their coverage takes care of all my requiments. Travis Trainor and team are probably the best I have seen in the past decade. One name that instantly comes to my mind when I have a question is Melena Mesta. As an advisor she has been very communicative and always has an answer. And above all their rates are the very competetive when it comes to auto insurance.
I would highly recommend Statefarm especially with Travis Trainor & team.
- Debashis"
Tiffany De Lira
July 24, 2026
5
out of
5
rating by Tiffany De Lira
"Melena has been helping us get the best quote for years! There was a time we had to change, but Melena is so helpful and the service is so worth it that we changed back. She honestly keeps us in good hands!"
Rudi Bush
July 23, 2026
5
out of
5
rating by Rudi Bush
"I have had state-farm off and on for over 4 years and Melena has been so helpful! Thanks for all you do!"
Karina Navarro
July 23, 2026
5
out of
5
rating by Karina Navarro
"The travis trainor state farm agency is hands down the best the staff there are amazing always very helpful! Now our agent Melena Mesta is the BEST always going above and beyond! Melena is so helpful always explaing what our plans include and finding ways to make our family feel safe. I honestly am so thankful I found this agency couldn't have found a better place to feel safe and have complete trust in."
We responded:
"Karina, thank you for the wonderful 5* review! We’re proud to have a team that’s always ready to help, and we’re especially happy that Melena Mesta has provided you with excellent support—explaining your plans clearly and finding ways to help your family feel safe. We appreciate you and value your trust in our agency. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Scott West
July 21, 2026
5
out of
5
rating by Scott West
"**5 Stars – Highly Recommend!**
I recently switched my insurance to State Farm and I couldn’t be happier! Working with Travis Trainor’s team was an absolute game-changer. From the very first conversation, Brenden West took the time to thoroughly review my policies, explain everything clearly, and found ways to save me a significant amount of money while actually improving my overall coverage.
I was shocked at how much better my new policies were — better protection for my home, vehicles, and family, all while lowering my premiums. The entire process was smooth, professional, and stress-free. Travis Trainor runs a top-notch agency, and the level of personalized service I received from Brenden made me feel truly valued as a customer.
If you’re thinking about switching or just want better insurance at a better price, look no further. Travis Trainor and his team (especially Brenden West) are the real deal. I’m telling all my friends and family to make the switch — best decision I’ve made in a long time!
Thank you again! ⭐⭐⭐⭐⭐"
We responded:
"Hi Scott, thank you for your excellent 5-star review. I am very pleased to hear that your experience with our team was smooth and stress-free, and that Brenden was able to thoroughly review your policies, clearly explain your options, and help you lower your premiums while improving your coverage for your home, vehicles, and better protect your family. Brenden does a great job explaining polices and coverage. We appreciate your trust in Travis Trainor State Farm Agency and your recommendation to friends and family. Thank you again—we look forward to continuing to serve you for many more years to come. Travis Trainor State Farm - McKinney TX"
Scott West
July 21, 2026
5
out of
5
rating by Scott West
"Brenden West was great, very knowledgeable and professional. Highly recommend"
We responded:
"Hi Scott, Thank you for the kind words and the 5-star rating! We’re thrilled Brenden West provided such knowledgeable, professional service for your vehicle insurance. We appreciate your trust and recommendation—if you need anything in the future, we’re here to help. Thank you again. Travis Trainor State Farm McKinney TX"
Camila Tabares
July 21, 2026
5
out of
5
rating by Camila Tabares
"Melena provided outstanding service from start to finish. She was professional, knowledgeable, and took the time to explain all of my options, making sure I got the best coverage for my needs. She was responsive, patient, and made the entire process quick and stress-free. I highly recommend Melena to anyone looking for an honest and reliable auto insurance agent. Thank you for the excellent service!"
We responded:
"Camila, Thank you so much for the 5-star review! We’re thrilled to hear that Melena provided outstanding, professional service and made the process quick and stress-free. Your kind words about her knowledge, responsiveness, and taking the time to explain your options truly mean a lot. We appreciate your recommendation and the opportunity to help you with your auto insurance—thank you again. Travis Trainor State Farm- McKinney TX"
Kim C.
July 17, 2026
5
out of
5
rating by Kim C.
"Melena's customer service remains unchanged. She is always very professional, friendly, prompt, and helpful with assisting me with information on home and auto quotes. I would definitely recommend their services."
We responded:
"Hi Kim, Thank You for the 5-Star review refresh. I am thrilled to hear that Melena continues to go above and beyond to help our customers out. It is our goal to find all the discounts and make sure folks understand the in and outs of their coverage. We look forward to taking care of your auto and home insurance needs. Yes, Melena is awesome and a great asset to the office. Melena takes pride in providing excellent customer service and she is always here to help when you need her. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Gina Peña
July 16, 2026
5
out of
5
rating by Gina Peña
"Muy buen servicio 👍"
We responded:
"Hi Gina, Thank you for choosing us and for the positive feedback. We truly appreciate your business. Thank you again for the 5* review. Travis Trainor State Farm Insurance- McKinney TX"
Sonia Diaz
July 16, 2026
5
out of
5
rating by Sonia Diaz
"Melena’s customer service is amazing, any time I have questions about my policy she always gets me taken care of."
We responded:
"Thank you for the amazing review, Sonia. We’re thrilled to hear Melena’s customer service has made the process easier for you. If you ever need anything, we’re here to help! Travis Trainor State Farm - McKinney TX"
Alejandra Baca
July 15, 2026
5
out of
5
rating by Alejandra Baca
"Melena es mi agente y siempre esta dispuesta a ayudarme, gracias por su ayuda y buenos precios"
We responded:
"Hi Alejandra, Thank you so much for your 5-star review! We’re thrilled to hear Melena is always ready to help you and that you appreciated her assistance and the great prices. Thank you for your business and if you ever need us please give us a call, email, or text. Travis Trainor State Farm - McKinney TX."
cedric williams
July 14, 2026
5
out of
5
rating by cedric williams
"Melina has been so great with helping navigate all my insurance needs! So grateful for her!"
We responded:
"Thank you! Cedric for the 5* Review. We’re grateful you took the time to leave a review. Melina will be so happy to hear your feedback—she loves helping clients feel confident about their insurance. We’re here for you anytime. Thanks again . Travis Trainor State Farm Agency - Mckinney TX "
Brandy Torres
July 14, 2026
5
out of
5
rating by Brandy Torres
"Melena is very responsive! This was a very smooth switch and the rates beat everywhere I checked."
We responded:
"Hi Brandy, thank you so much for the 5‑star review! We’re thrilled to hear Melena was responsive and that your switch was smooth. We’re also glad our rates beat the ones you found elsewhere. Thanks for choosing us—if you ever need anything, we’re here to help! Travis Trainor State Farm Agency McKinney TX"
Sesha Akula
July 14, 2026
5
out of
5
rating by Sesha Akula
"Melena listens and provides what is needed for you… she has good experience and help customers a lot…"
We responded:
"Hi Sesha, Thank you for the 5* Review. Melena is awesome and glad to hear she was able to help you out on your vehicle insurance and the process was smooth. We are here to help when you need us. Don't hesitate to call, email, or text if you need us. Thanks again. Travis Trainor State Farm Agency- McKinney, TX. "
Roberto Arreola
July 10, 2026
5
out of
5
rating by Roberto Arreola
"Melana from State Farm at this location is always helpful and will do anything to help ."
We responded:
"Hi Roberto, Thank you for the 5* Review we truly appreciate it. Melena is awesome and does a great job on taking care of her clients and anyone that needs help. Thank you again for your business and if you need us please give us a call, email, or txt. Travis Trainor State Farm - McKinney TX"
Angie Gonzalez
July 7, 2026
5
out of
5
rating by Angie Gonzalez
"Every time I call to State Farm Travis’s Trainers, Farm insurance agent to pay my husbands.. life insurance. The team always are so nice and know who you are when you call as I called I was offered by Melena Briones’s a quote on my insurance. Did she help me save money? indeed!so I switched that same day , and I didn’t have to go to the office all thru online/ emails ☺️she’s very kind & helpful she has the knowledge of what she’s talking about on the insurance.Thank you so much.. Melena B..☺️you’re awesome.."
We responded:
"Hi Angie, Thank You for the 5-Star review and allowing us to take care of your life insurance needs and now your auto insurance :). Yes, Melena goes above and beyond to make sure customers are taken care of and helps in anyway possible. We take pride on our customer service as a personal touch goes a long way. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
makayla jordyn
June 29, 2026
5
out of
5
rating by makayla jordyn
"Faith is such a lovely, kind, and helpful woman! I was on an insurance plan that had me paying $300 a month, and she was able to offer me a discount that brought my payment down significantly. I'm so grateful for her help and willingness to work with me. Thank you so much, Faith, for making such a positive difference!"
We responded:
"Hi Makayla, Thank you for the 5* review. Faith is dedicated to working with clients and finding solutions that fit their needs—so we’re thrilled to hear she was able to help you save. We’re grateful to have you as a client. If you need us give us a call , text, or email. Thanks again, Travis Trainor State Farm McKinney Texas"
Tonia Renee
June 25, 2026
5
out of
5
rating by Tonia Renee
"Travis Trainor, Melena and the rest of the team have been wonderful to work with for many years! They are quick to respond and take care of our needs in a kind way. We have home auto and life insured with them."
We responded:
" Hi Tonia, Thank you so much for your 5 star review! It has been a pleasure to take care of you and the family for all these years. Awesome to hear that Melena and the team have been quick to respond and able to take care of all your questions and needs. It means a lot to know we can help protect what matters most through your home insurance, auto insurance, and life insurance. Thank again and if you need anything give us a call, text, or email. Travis Trainor State Farm McKinney TX. "
Erika Herrera
June 23, 2026
5
out of
5
rating by Erika Herrera
"Great service, I highly recommend it."
We responded:
"Hi Erika Thank you for the 5* Review! Glad to hear that we were able to take care of you and provide excellent customer service . We appreciate your business and if you ever need us give us a call, email, text. Thanks again. Travis Trainor State Farm McKinney TX"
Michael Clardy
June 23, 2026
5
out of
5
rating by Michael Clardy
"Great pricing and fast, personalized service."
We responded:
"Hi Michael, Thank you for the 5* Review! Glad to hear that we were able to take care of your vehicle and renters insurance needs. Personalized service is what we pride ourselves in to help the customer in any way can. We appreciate your business and if you ever need us give us a call, email, text. Thanks again. Travis Trainor State Farm McKinney TX "
Austin Baxter
June 17, 2026
5
out of
5
rating by Austin Baxter
"I had a great experience working with Melena. Everything was very easy and straightforward."
We responded:
"Hi Austin, Thank you for the 5* Review! We’re so glad you had a great experience with Melena and she was able to help you out with your insurance needs—your feedback means a lot. We appreciate your business and if you ever need us give us a call, email, text. Thanks again. Travis "
Hayli Osborn
June 16, 2026
5
out of
5
rating by Hayli Osborn
"Faith was so patient walking me through all of my options and ultimately saved me $100/ month on my auto insurance. I was blown away!"
We responded:
"Hi Hayli, Thank you for the wonderful 5* review. We’re so happy Faith was able to patiently walk you through your options and help you save $100/month on your auto insurance. We truly appreciate your trust in Travis Trainor State Farm Agency McKinney TX and if you ever need us give us a call, text, or email. Thanks again!"
Gursimran Gill
June 9, 2026
5
out of
5
rating by Gursimran Gill
"Travis Trainor State Farm has been great to work with. I shopped around quite a bit and they gave me the best rates by far. Melena made the whole process easy and took the time to walk me through my coverage so I knew exactly what I was paying for. Highly recommend if you want solid service and the best price. Five stars."
We responded:
"Hi Gursimran, thank you so much for the fantastic 5-star review! We’re really glad to hear that we were able to offer you the best rates after you shopped around, and that Melena took the time to walk you through your coverage. Your trust means a lot to all of us at Travis Trainor State Farm, and we truly appreciate your recommendation! Thanks again and let us know if you need anything. Travis Trainor State Farm, McKinney TX "
Rockie Ubleman
June 3, 2026
5
out of
5
rating by Rockie Ubleman
"I love my State Farm. Every time I have questions or something goes wrong they are ALL there to help.
Including the young lady today who answered the phone. She helped me withing less than a minute. And I was able to get my inspection without waiting for a call back from my insurance guy.
That is what I call Awesome service!! 😊
Thank You, my State Farm!!!"
We responded:
"Hi Rockie,Thank you for the amazing 5* review. It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I am please to hear that everyone has taken good care of you. Thanks again for being a customer and if you need anything let us know. Travis Trainor State Farm Agency McKinney, TX"