State Farm® Insurance Agent Travis Trainor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sade Betiku
January 22, 2026
5
out of
5
rating by Sade Betiku
"We experienced a leak in our home that required immediate attention. While Travis is our agent and State Farm assigns an adjuster, Travis was always there whenever I had questions or couldn’t get a timely response from the adjuster. He responded to every text and truly gave me peace of mind throughout the process. If you’re looking for an outstanding insurance agent with exceptional customer care—Look no further!"
We responded:
" Hi Sade, Thank you so much for your 5-star review and kind words. Providing excellent customer service is a top priority for our office, and we always strive to do everything we can for our insureds. We understand that having a claim is never fun, but please know that we are here to support you throughout the entire process. If you ever need anything, don’t hesitate to give us a call, send an email or text, or stop by our office. We’re grateful to have great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm in McKinney, TX!"
Anudeep Gowda
January 21, 2026
5
out of
5
rating by Anudeep Gowda
"I have been working with Melena Mesta from the Travis office for some time. She is a pleasure to work with and consistently provides the most competitive auto insurance premiums."
We responded:
"Hi Anudeep, Thank You for the 5-Star review and allowing us to take care of your auto insurance needs. Yes, Melena does a great job of doing everything we can to provide the best coverage and price.. We appreciate your business. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Dan Nelson
January 7, 2026
5
out of
5
rating by Dan Nelson
"Travis is extremely knowledgeable on what types of coverages you need, or do not need, so that you feel protected."
We responded:
"Thank you Dan for your 5* review. Taking care of my insureds is a priority me and my office. We take the time to explain all coverages and tailor a policy that best fits your needs. Thanks again from all of us at Travis Trainor State Farm, McKinney TX."
Heather Gill
January 7, 2026
5
out of
5
rating by Heather Gill
"Travis knows the insurance business inside out! He is knowledgeable, friendly, and takes great care of his clients. I highly recommend his services!"
We responded:
"Thank you Heather for your 5* review and your kind words. I take pride in taking care of my insureds and giving them the tools to make the right decision. My insureds are not just a number, but apart of the State Farm family. Thanks again from all of us at Travis Trainor State Farm, McKinney TX."
Juan Sosa
December 15, 2025
5
out of
5
rating by Juan Sosa
"In a world where customer service can feel automated and impersonal, Melena is a breath of fresh air. She is helpful, detail-oriented, and goes above and beyond every single time. I cannot recommend her highly enough. She has earned a customer for life!"
We responded:
"Hi Juan, Thank You for the 5-Star review and allowing us to take care of your auto insurance needs. Yes, Melena goes above and beyond to make sure customers are taken care of and helps in anyway possible. We take pride on our customer service as a personal touch goes a long way in the tech world we live in today. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Lakshmidevi Katterapalli
December 15, 2025
5
out of
5
rating by Lakshmidevi Katterapalli
"Thanks to Melena! She took the time to explain everything in a way that was easy to understand and made me feel genuinely appreciated as a customer."
We responded:
"Hi Lakshmidevi, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena is awesome and does a great job of explaining everything, so its easy to understand. We appreciate your business. You are not just a number to us, you are part of the State Farm Family. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Landon Tasset
December 5, 2025
5
out of
5
rating by Landon Tasset
"Melena and her team at State Farm were amazing to work with! They made the whole process of getting renters insurance so easy and straightforward. They were patient, quick to respond, and made sure everything was explained clearly. I really appreciate their help and highly recommend them!"
We responded:
"Hi Landon, Thank You for the 5-Star review and allowing us to take care of your Renters insurance needs. Melena does an awesome job of helping customers understand what they are purchasing and thoughtfully explains the process. We look forward to taking care of you for many years to come. If you ever need us give us a call, email, text, or walk-in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Rob Larriviere
November 13, 2025
5
out of
5
rating by Rob Larriviere
"Travis Trainor has taken care of my home and auto insurance needs for years. He is an awesome insurance agent, he listens to his customers, gives excellent advice, excellent value, and is always there to help! It is great having an agent that will stand by you if you have a claim and help you the whole way through it. He is a man of integrity, and I highly recommend him to anyone who is looking for quality insurance at a fair price. Travis continues to be a beacon of light in the industry and my go to guy with all our insurance needs! I highly recommend him to anyone wanting excellent service!"
We responded:
"Thank you Rob for your 5* review and allowing us to take care of your auto and home insurance needs over the years. It is always a pleasure speaking with you and doing what I can to help you and your family out. I am thankful for great clients like you and look forward to continue to serve you. Thanks again from all of us at Travis Trainor State Farm, McKinney TX."
Jericho Marrero
November 6, 2025
5
out of
5
rating by Jericho Marrero
"Best State Farm Agents if you live in the North Dallas area. Travis and Malena will make every process as smooth and convenient for you."
We responded:
"Hi Jericho, Thank You for the 5-Star review and allowing us to take care of all your insurance needs. Yes, Melena is awesome at helping customers making everything as smooth as possible. Thank you for being a loyal customer for all these years. We look forward to taking care of you for many years to come. If you ever need us give us a call, email, text, or walk-in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX "
Mandy Jones
October 16, 2025
5
out of
5
rating by Mandy Jones
"Switching State Farm agents was unbelievably easy thanks to Melena! She took the time to explain everything in a way that was easy to understand and made me feel genuinely appreciated as a customer. Her patience while helping me add and remove vehicles was above and beyond. I can’t recommend this agency enough!"
We responded:
"Hi Mandy, Thank You for the 5-Star review and allowing us to take care of your car insurance and renters needs. Yes, Melena does an excellent job of helping customers out and treating them like family. We look forward to taking care of you for many years to come. If you ever need us give us a call, email, text, or walk-in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX "
David Woods
October 16, 2025
5
out of
5
rating by David Woods
"Ask for MELANA. She took over my account after a friend of mine left, and she has done a great job every time even with the quotes. On the claim side, they take care of you too! Good Business"
We responded:
"Hi David, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena does a fantastic job tailoring policies to meet the customers needs and taking care of our policy holders at claim time.. We look forward to continuing to support your insurance needs If you ever need us give us a call, email, text, or walk-in. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
jose antonio Monteiro
October 13, 2025
5
out of
5
rating by jose antonio Monteiro
"Melena siempre ha sido atenta y diligente en todo. Estoy muy agradecido por la excelente atención que recibo en la oficina de Travis."
We responded:
"Hi Jose, Thank you for the 5* review and allowing us to take care of your car insurance and renters insurance needs. Glad to hear you had such a great experience with Melena as she does a wonderful job of taking care of our customers! She will go above and beyond to help folks out. We look forward to continuing to support your insurance needs. Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."
Payal Patel
September 2, 2025
5
out of
5
rating by Payal Patel
"melena was great to work with and helped update my policy in a timely manner!"
We responded:
"Hi Payal, Thank you for taking the time to share your 5* Review for Melena! We’re glad to know you’re satisfied with the service she provided for you. If you ever have any questions or need assistance please give us a call, email, or text! Always here to help. Thanks again for your business. Travis Trainor Agency."
Dinesh Karnati
August 13, 2025
5
out of
5
rating by Dinesh Karnati
"I’ve been with State Farm for years, and the service here is top-notch. From day one, the team was friendly, professional, and quick to answer any questions. They made the whole process of setting up and updating my policy easy and stress-free. I really appreciate how they explain everything clearly and make sure I understand my coverage. If you’re looking for an insurance team that treats you like a person, not just a policy number, I highly recommend them!"
We responded:
"Hi Dinesh, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena here in the office took good care of you and we are all here to make sure all your questions are answered. We make it a point to get to know our customers and want that personal connections. We do everything we can to make sure the customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Nick Dou
July 2, 2025
5
out of
5
rating by Nick Dou
"Melena is super helpful in answering all my insurance questions. She has helped with everything from teen drivers to home insurance. Always pleasant and a true asset to State Farm !"
We responded:
"Hi Nick, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Teen drivers always come with more questions :) and home insurance always good to have a good understanding. Melena is awesome and takes the time to listen and take care of our customers. We love what we do and taking care of our customers is a priority. If there is anything else we can do for your insurance needs, just let us know! Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Stephen Johnson
June 23, 2025
5
out of
5
rating by Stephen Johnson
"I have been a customer of Travis and his State Farm Agency for the past 5 years. Travis and his team make dealing with insurance a painless experience for my family. I highly recommend Travis and his team!"
We responded:
"Hi Stephen, Thank You for the 5-Star review and allowing us to take care of your insurance needs all these years. We enjoy taking care of our customers and take the time to listen to their needs. We love what we do and taking care of our customers is our priority. If there is anything else we can do for your insurance needs, just let us know! Look forward to taking care of you and the family for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
randy arnell
June 20, 2025
5
out of
5
rating by randy arnell
"Got caught out and needed my proof of insurance card sent to me. No problem today as I got what I needed shortly after calling in. Thanks guys."
We responded:
"Hi Randy, Thank you for for the 5* Review. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again from all of us here. Travis Trainor State Farm Agency. McKinney TX."
Chip Catloth
June 19, 2025
5
out of
5
rating by Chip Catloth
"I had a mess of different policies, vehicles etc but the team combined to help me straighten it all out …!!! Much appreciated."
We responded:
"Hi Chip, Thank you for the 5* review and allowing us to take care of your insurance needs. Glad to hear you had such a great experience with the office. We are always here to help and make sure you understand everything in its entirety. We look forward to continuing to support your insurance needs. Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."
Jennifer Washington-McMurray
June 11, 2025
5
out of
5
rating by Jennifer Washington-McMurray
"I was in an urgent situation, purchasing a car and needed car insurance immediately and Melena Mesta @ Travis Trainor SF, not only eased my nerves, she took great care of me and addressed all my needs. Unlike other insurance agencies I was calling, I truly felt heard by Melena. I will be referring my children and friends to Travis T. and Melena M.- State Farm-McKinney, TX!"
We responded:
"Hi Jennifer, Thank You for the 5-Star review and allowing us to take care of your car insurance needs. The new car looks great :) . Yes, Melena loves what she does and takes the time to understand what the customer is wanting to accomplish. We do everything we can to make sure the customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come and taking care of your family and friends :) . Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
chad pillai
June 5, 2025
5
out of
5
rating by chad pillai
"Helena Mesta has been very helpful and kind. She is the best insurance account representative. Which we had more people like her."
We responded:
"Hi Chad, Thank you for the 5* review and allowing us to take care of your insurance needs. Glad to hear you had such a great experience with Melena as she does a wonderful job of taking care of our customers! She will go above and beyond to help folks out. We look forward to continuing to support your insurance needs. Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."
Laura Cabrales
June 3, 2025
5
out of
5
rating by Laura Cabrales
"Melena is a great agent she always takes care of us with any insurance needs . I highly recommend Melena she is the best !"
We responded:
"Hi Laura, Thank you for the 5* review and allowing us to take care of your insurance needs. We’re thrilled to know you had a positive experience with Melena as she does a wonderful job of taking care of our customers! We look forward to continuing to support your insurance needs. Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."
Jaya Girish
May 28, 2025
5
out of
5
rating by Jaya Girish
"Best at what they do, they answer all of my questions patiently, they’re very informed and have an excellent team of people working for them and for you. Shoutout to Melena for helping us out with everything."
We responded:
"Hi Jaya, Thank You for the 5-Star review and allowing us to take care of your insurance needs. Yes, Melena loves what she does and loves taking care of her customers. We do everything we can to make sure the customer is taken care of and understands everything that they have questions on. If you ever need us give us a call, email, text, or walk-in. I am thankful for great clients like you and look forward to taking care of you for many more years to come. Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
Martha Alvarez
May 16, 2025
5
out of
5
rating by Martha Alvarez
"Estoy feliz con el servicio sobre todo con Melena excelente asesoría y apoyo"
We responded:
"Hola Martha, gracias por tu reseña de 5 estrellas. Nos alegra saber que tuviste una experiencia positiva con Melena; ¡tu satisfacción es nuestra prioridad! Esperamos seguir apoyándote con tus necesidades de seguros. Gracias de nuevo, de parte de todos en Travis Trainor State Farm McKinney, TX. Hi Martha, Thank you for the 5* review. We’re thrilled to know you had a positive experience with Melena; your satisfaction is our top priority! We look forward to continuing to support your insurance needs Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."
Sam Wiseman
March 27, 2025
5
out of
5
rating by Sam Wiseman
"Very easy to work with. Just added a vehicle and removed another without leaving my office. Got copies of the insurance cards immediately."
We responded:
"Hi Sam, Thank You for the 5-Star review and allowing us to take care of your auto insurance needs. We try to make everything as easy as possible. If there is anything else we can do for your insurance needs, just let us know! Thanks again from all of us at Travis Trainor State Farm, McKinney TX"
John Dimos
March 26, 2025
5
out of
5
rating by John Dimos
"Great service from the Trainor team! I highly recommend."
We responded:
"Hi John, Thank you for the 5* review. Thank you for allowing us to take care of your insurance needs. We’re thrilled to know you had a positive experience with Melena; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks again, from all of us at Travis Trainor State Farm McKinney, TX."